About Thermaltake Group

Thermaltake Technology was established in 1999, and has been marketed to the world under the Thermaltake brand name ever since. With the mission to “Deliver the perfect user experience”, Thermaltake has since become the leading brand in Gaming Computer Hardware: from chassis, power supply units, cooling systems, memory modules, to gaming PCs, gaming peripherals and gaming furniture. Thermaltake is the leader in the PC DIY, Case Mod & Gaming Market, and the number one choice for Gamers, Modders & PC DIY Enthusiasts worldwide.

Thermaltake is always striving to innovate and diversify our business. The company possesses a rich bike-friendly culture and a thriving cycling community. In 2021, Thermaltake officially ventured into the bicycle industry, and established the Thermaltake Bicycle Division. Thermaltake Bicycle is a high-end bicycle brand agent, specializing in global & local bicycle brand representation and distribution.

Thermaltake https://www.thermaltake.com/

Tommasini

Our Mission - Delivering the Perfect Cycling Experience

Our corporate vision is to build "a cultural brand for the enjoyment of entertainment, e-Sports, technology and lifestyle". Besides gaming, a majority of our team members also enjoy the cycling lifestyle. Thermaltake’s Founder & CEO Kenny Lin is also an avid cyclist with 20 years of cycling experience. Therefore, in 2021 Thermaltake officially entered the bicycle industry, and established the Thermaltake Bicycle Division. Thermaltake Bicycle is a high-end bicycle brand agent, specializing in global & local bicycle brand representation and distribution.

The company’s tech background, fashion acumen, and sharp market insight allows the team to discover innovative and top-quality bicycle brands. Thermaltake Bicycle aims to bring exciting new brands to the Taiwan cycling industry, and offer cyclists more options and services. In line with our company mission, Thermaltake Bicycle’s mission is “Delivering the Perfect Cycling Experience”. Through our carefully selected products and customized services, we hope to bring our fellow cyclists better health, freedom, and happiness.

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Accessibility Statement

We understand the importance of accessibility for all of our customers, including those with disabilities. While our website may not currently meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, we are actively working towards compliance and constantly seeking ways to improve the user experience for all of our customers.

To that end, we have implemented a variety of accessibility tools provided by third-party app, AppifyCommerce. These tools include features such as keyboard navigation, high contrast mode, font resizing, and alternative text for images read focus, various cursor sizes. We have also incorporated tools to help with visual impairments, such as screen readers and text-to-speech functionality.

In addition to these technical solutions, we have also made a commitment to providing clear and easy-to-understand information on our website. This includes using simple and straightforward language, providing alternative text for images and videos, and including clear and detailed product descriptions.

We understand that accessibility is an ongoing effort and that there may be areas of our website that are not fully accessible. If you have any difficulty accessing our website or have any suggestions for improvements, please contact us at [email or phone number]. We will make every effort to respond to your request as soon as possible and work towards resolving any issues you may have encountered.

We also strive to provide equal access to our products and services, including our online store and customer service channels. So, we are always open to feedback, suggestions, and ideas on how we can continue to improve accessibility on our website and in all aspects of our business.

Our ultimate goal is to ensure that all of our customers, regardless of ability, have a positive and seamless experience when visiting our website and purchasing from our store. Thank you for visiting our store and for your patience as we continue to work towards full compliance with the WCAG guidelines.

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